Our shop is a portal for to-the-trade pieces, shipped directly to you from the manufacturer! Typically to-the-trade pieces are purchased exclusively by trade professionals (i.e. interior designers) at wholesale, and then resold to their clients at a markup. (Much like any retailer you purchase from). We are thrilled to offer trade furniture and décor on our website to anyone, not just clients!

“One of my favorite parts of the in person retail days (when I first started 109 Design House) was getting to answer questions about the furniture or decor and help you envision the right piece in your home. With this online shop, that is still my goal. I’m all for that high touch experience! With the added convenience of accessing it all online.” x Kate

SideDoor is our partner that secures and fulfills your order. They also handle the related logistics and customer service. Their team is wonderful! Not only do we partner with them for our shop, but we also use SideDoor to fulfill trade orders for client projects. SideDoor customer support can be contacted for any questions or concerns about delivery and/or damages.

We’re unable to take returns, cancellations, or exchanges, as items are shipped directly from the manufacturer. Therefore, all sales are final unless product(s) is damaged in transit. Inspect all items immediately upon delivery. If a product is damaged, take photographs of the packaging and product and contact SideDoor customer service and copy 109 Design House. The SideDoor team will arrange for a repair, or for the manufacturer to send a new piece(s).

Furniture will be delivered 'To Your Door / Threshold'. You may instruct the delivery personnel as to whether you would like your delivery placed immediately inside your home, or left on your doorstep.

Threshold delivery does not include placing products in specific rooms, assembly, or removal of original packaging. If you require or prefer 'White Glove' delivery, it will be available as an option at checkout for an additional charge. 'White Glove' delivery includes packaging removal, light assembly, and placement. We recommend White Glove service for any large furniture items.

Yes! Please email us at info@109designhouse.com and we will get the size or finish you need added. Orders can be placed for backordered items, so if you see something you love from one of our projects that is not in the shop, send us an email and we can get it added with a lead time. We are also happy to provide additional photos or information for any piece upon request!

Prices are never above any applicable internet minimum advertised price (set by the manufacturer). However, if you find a lower price from another online retailer, send us an email at info@109designhouse.com, and we will happily price match! Keep in mind 109 Design House prices include threshold shipping, while other retailers add shipping and handling at checkout. When you shop 109 Design House via SideDoor for your quality furniture and décor needs, you are supporting our small business and the interior design industry, rather than a big-box retailer. Thank you!

No. There are thousands more options that we can choose from. Some vendors we use most often are not displayed on our site, but we can share them with you (or create your custom concept) by contacting info@109designhouse.com